Designer | Illustrator

Digital Patient Journal

2017

The concept for this project came out of a design challenge hosted by Stanford Medicine X and IDEO. Our group consisted of patients, doctors, hospital administrators, and designers. As the group lead and facilitator, my role was to ensure the patient voice remained the central and guiding focus as we moved through an accelerated design process. I built this wireframe after the challenge as a visualization of our idea.

The central seed of our concept was a patient-doctor “mindmeld”. What if providers were able to fully understand and empathize with their patients; essentially feel what their patients feel? Patients navigating the diagnosis process and those receiving continued care for a chronic condition tell their story over and over again, to multiple physicians and care providers. Symptoms wax and wane between visits, each provider is focused on different pieces of the puzzle, and time during appointment is limited. How could we help patients track their symptoms and story in a way that was helpful to both the patient and provider?

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 Both the patient and healthcare provider can set the symptoms and metrics that they want to track and feel are most important.

Both the patient and healthcare provider can set the symptoms and metrics that they want to track and feel are most important.

You can then chose and set details about each priority including the frequency, format, and symptom subsets.

A journal feed documents the highs and lows in a familiar way

A journal feed documents the highs and lows in a familiar way

We are used to communicating with photos, captions, and tags. Patients can star the most important posts for their care team to see. Symptoms are not always clear cut; chosen metrics are tracked, with the option to add comments and questions.

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charts and graphs visually track a patients symptoms and metrics

charts and graphs visually track a patients symptoms and metrics

filters and overlays allow patients and doctors to easily see how symptoms correspond to one another, recognize symptom triggers, and track the most effective treatments. We all think and learn differently; data is shown in multiple formats so that it resonates with both patient and provider.

Reports build a narrative, a roadmap for meaningful conversations.

Reports build a narrative, a roadmap for meaningful conversations.

All the key information and most pressing questions are brought to the forefront. Symptom trends and key metrics are easily accessible, allowing care teams to make the most of the limited time they have together.